Description

About us:

Bar Douro shares the spirit of Portugal with the UK, through Honest Food, Characterful Wine and Cultural Stories. Our cooking channels the simplicity, humility, and soul of traditional Portuguese home cooking, a less-is-more approach that lets the ingredients speak for themselves. Our extensive wine list, the largest Portuguese selection in the UK, champions the country’s most pioneering producers, from celebrated estates to cutting-edge growers.

Beyond the plate and the glass, we share Portugal’s dynamic culture through the experiences we create and the stories we tell.At Bar Douro, our values guide everything we do. They reflect our deep respect for Portuguese culture and our commitment to delivering experiences that are authentic, consistent and heartfelt. These principles shape how we work 
as a team and how we welcome every guest, ensuring each moment feels thoughtful, genuine and memorable

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About the role:

You will lead the front of house team in the delivery of a guest experience in line with the company vision and values and supporting the senior management in the day to day running of the business, whilst being able to prioritise your tasks effectively and accomplish them in a timely manner

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Key responsibilities:

• Deliver warm and memorable hospitality to every guest with a hands-on approach
• Build strong relationships with regulars, corporate clients, and event organisers
• Run motivated and organised team briefings, setting clear expectations for service
• Provide ‘in the moment’ coaching on the floor, supporting team members to grow their knowledge and confidence.
• Motivate, train, and support the FOH team to uphold high standards.
• Contribute ideas and feedback to continuously improve service and guest experience

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About you:

• A natural host with excellent communication skills and professional manner
• Demonstrated ability to work effectively under pressure in a fast-paced environment
• A passion for hospitality and delivering exceptional dining experiences to guests
• Charismatic, organized with an approachable personality
• Focused on quality, consistency, and guest satisfaction
• Curiosity and eagerness to learn and develop your career
• Strong experience in a supervisory or management role within quality hospitality.
• Confidence in handling a diverse guest mix, from corporate groups to tourists.
• Hands-on leadership style, with a passion for being on the floor and leading by example.
• Ability to inspire and develop a team through coaching, training, and structured briefings

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Apply to find out more about this exciting opportunity!